Warranty Disclaimer
- All FOSOTO products come with a 1-year warranty (2 years for orders on the FOSOTO official website) from the purchase date. This warranty covers product defects, offering a replacement of the defective product or component.
Return Policy
- Buyers are responsible for return shipping costs.
- FOSOTO covers the cost of shipping the replacement item back to the buyer.
- Refunds, if applicable, are for the item cost only, excluding handling or shipping fees.
- Before dispatching a replacement or issuing a refund, FOSOTO must receive the returned item in the agreed condition, with photo or video evidence of the defect.
Claim Requirements
- Provide your order number and a photo/video for a claim.
- For Amazon orders, include the seller’s name or a screenshot.
- Claims for missing products must be made within 45 days of purchase.
- Missing parts must be reported within 2 days of receipt.